Frequently Asked Questions

For 2011-2012 Meal Plans

HOW DO I USE MY "MEALS"?

You may use your meals at any time of day, and as many times a day as you wish, until you have used your semester allotment of meals.  Since there are no restrictions on when you can use your meals, please be sure you don't run out of meals at the end of the semester! 

Please remember that these meals are for your use only, and may not be used to purchase meals for friends or guests - unless your plan includes Guest Meals.  Some Block Plans allow you to use five Guest Meals each semester. Once you have used those meals, or if your plan does not include Guest Meals, you may use Flex, EagleOne, cash, checks, or credit to purchase meals for friends and family.

WHAT IS A MEAL EXCHANGE?

Meal exhanges are built into all Meal Plans allowing you to use a "meal" to purchase a variety of special "Meal Deals" at Vocelli Pizza, WOW Wingery & Cafe, Joe Stacks, Simply To Go, or Naturally Woodstock.  If you wish to purchase a la carte items, you may use Flex, EagleOne, credit or cash.

WHAT ARE FLEX DOLLARS?

Flex is a lump sum built into each of the meal plans. Though not real money, Flex Dollars may be used as a debit account for making additional food purchases at any dining operation, including catering. Any balance left over in your Flex account will roll over from the fall to the spring semester. Unused balances at the end of the spring semester will not be refunded, so use your Flex Dollars wisely! If you run out of Flex Dollars before the end of the semester, you may purchase EagleOne dollars.

CAN I USE FLEX TO PURCHASE ALCOHOL?

No.  You may use cash, checks, or credit cards to make alcohol purchases at The Eagle's Nest or The Underground.  (Alcoholic beverages are sold after 5 PM)

WHAT ARE EAGLEONE DOLLARS?

EagleOne Dollars are used just like Flex Dollars and may be purchased in increments of $25 or more throughout the academic year at the ID Center, the Office of Student Accounts, online at www.umw.edu/eagleone, or by mail. EagleOne may be used at the Restaurants of Seacobeck, The Eagles Nest, The Underground, and other campus locations such as laundry and vending machines. Purchases made with EagleOne are subject to Virginia Sales Tax. Unused EagleOne dollars will remain in your account, but are only refundable under certain circumstances.

HOW DO I USE MY EAGLEONE CARD?

The University of Mary Washington uses a photo ID system called the EagleOne Card. Your ID card is your admission ticket to the dining facilities and you must have it in order to purchase meals using Flex Dollars. Your ID is valuable property and should be treated like cash. ID's are non-transferable. They must be presented to the cashier for every transaction.